What is 12345 hotline?
All sub-districts, communities, functional departments, and public service enterprises are connected through this phone number to easily help you!
The 12345 Online is a non-emergency service channel. For emergency assistance within China,
please call the following emergency hotlines:
110 (police), 119 (fire), 120 (medical emergencies), or 122 (traffic accidents).

Services for Individuals
consultation for transportation, residence, living, medical services, employment needs, etc.

Services for Enterprises
consultation for registration and changing enterprises, application for social insurance registration, etc.
Procedure:
No answer can be given promptly
Answer can be given by the operator
Languages Available:
The services are available in eight languages including English, Korean, Japanese, German, French, Russian, Spanish and Arabic.
北京市人民政府
Copyright ©The People's Government of Beijing Municipality.
All Rights Reserved.
Registration Number: 05060933
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