The Beijing Government Service Center officially opened its "always on-call" service hall on January 1, 2026, transforming it into a channel for public-government interaction. The hall is now an urban public space that, besides providing services, serves as a cultural and ecological hub for exhibitions and conversations.

Starting January 1, 2026, the service hall will be open to the public all year-round, except during the Spring Festival holiday (February 15 to 23, 2026), opening daily from 8:30 to 17:30. On working days, both individuals and businesses can access a full range of government services during the opening hours. To meet the needs for services during non-working hours, the hall provides appointment-based services from 8:30 to 12:30 on Saturdays. During other weekend opening hours, the hall also provides consultation, document reception, and assistance services for individuals and businesses.

The hall has also established a 24-hour self-service area, which is equipped with intelligent terminals for the most-requested exit-entry services, such as document collection and visa endorsement, as well as self-service devices for self-service medical checkups for drivers, printing and copying, and document storage and retrieval. It has optimized operation guides to provide 24/7 self services, including document storage and retrieval services.

Shared reading area

An exhibition area for the "Love Cube" cultural products made by people with disabilities

An exhibition area for creative cultural products of "Beijing gifts"

Several areas have been set up in the parts open to the public, including a reading area, an area for resting and meeting, and several exhibition areas, among others. Other highlights include a display area for handicrafts made by people with disabilities and a self-service vending area.

(Source: CRI Online)