Coordinated Development in Beijing-Tianjin-Hebei Region

The Beijing Central Business District Administrative Committee, in collaboration with Tianjin Port Group and the Chaoyang Customs, established the "Beijing-Tianjin Coordinated Port Service Center of Beijing CBD and Tianjin Port" (hereinafter referred to as the "One-Stop Service Center") within the Investment Promotion Service Center to provide enterprises with facilitation services concerning customs clearance. The One-Stop Service Center has made it possible for enterprises in Chaoyang District, especially those based in the CBD, to access the port services offered by the Tianjin Port as a "maritime gateway" hub.

In response to various enterprise needs, the CBD has proposed service measures and efficiency commitments in seven areas: rapid response, direct connection, first-class efficiency, priority handling, fee reductions, customized services, and cold chain services. Tianjin Port Group's service hotline (+86-400-022-0000) operates 24/7, providing timely, efficient, and quality responses to meet enterprises' needs. A one-hour direct connection mechanism has been established to understand and address enterprises' requirements promptly through the One-Stop Service Center. It aims to achieve world-class port production efficiency, ensuring that over 95 percent of vessel entries and exits are completed as scheduled and every procedure at the service windows is completed within 10 minutes.