Rights Protection

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Rights Protection

Guide on Protecting Rights of Consumers Involved in Consumption Disputes

Consumers have the right not to put the safety of their persons and property in jeopardy when purchasing, using goods and receiving services.

2026-03-23

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Medical Guide for Foreigners in Beijing

In Beijing, in case of an emergency, you may dial (+8610) 120 to request pre-hospital emergency medical services. Almost all hospitals are equipped with emergency departments, which can provide emergency medical treatment for patients.

2026-03-23

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What if Foreigners Lose Their Passports in Beijing

Go to the nearest local exit/entry administration of the public security sub-bureau to report the loss of your passport and obtain a passport loss certificate.

2026-03-23

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Protecting Your Rights

Passport loss reporting and new passport applicationsFirstly, Foreigners who loose their passports in Beijing shall report the loss to the police station at the place of loss.In case of a dispute, consumers may consult with the seller, or ask for intermediation through the Association of Consumer Protection, consumers can also make a claim to an administrative department, or file a suit in a local people's court.

2023-03-24

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