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Swiftresponsetopubliccomplaints

Opening Ceremony and Main Forum December 18, Morning

Presentation of reform outcomes

Assessment Report on the Government Service Hotlines Around the Globe and Their Performances of Governance (2024)

english.beijing.gov.cn

2024-07-16

Assessment Report on the Government Service Hotlines Around the Globe and Their Performances of Governance (2024)

The global future is decidedly urban

The global future is decidedly urban.
Beijing Municipal Public Complaints Office

To carry out and implement the national laws, rules, regulations and policies concerning public complaints, and study and draw up the drafts of Beijing Municipal relevant local rules and government regulations, and organize the implementation.To undertake the duties of collecting and analyzing the Municipal public complaint information, and organize, guide, coordinate and push forward the information-based construction of the Municipal public complaint system.To perform other tasks which are assigned by the Municipal Party Committee and the Municipal Government.
Tour at the Beijing Municipal Government Service Center

Visiting the Beijing Municipal Government Service Center where the 12345 Hotline is based.