Beijing Subway Releases Online Services

english.beijing.gov.cn
2022-07-18

The Beijing Subway has officially released its WeChat mini-program, "Beijing Subway Service", with functions of "Courtesy Reservation" and "Lost and Found" providing passengers with a more accommodating experience and for passengers who have lost their belongings during travel.

Passengers now can learn in advance travel plans and book travel services via the "Courtesy Reservation" service. Station stuff will be arranged according to the reservation information to provide one-on-one barrier-free services to passengers.

Passengers can search for lost items such as phones, bank cards, IDs, etc. (except forbidden items for security reasons) via the "Lost and Found" function. Should the lost item be kept by the subway station, the mini-program will offer the item's location information for passenger convenience. Perishable fruits and vegetables will be kept by the station for alimited period of time, whose actual state of return will ultimately prevail.

(Source: The Beijing News)

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