The Beijing Forum on Swift Response to Public Complaints is an international platform dedicated to searching for innovative, practical solutions to issues facing public service and sharing experience on urban governance. The forum has been held in 2021 and 2022 in Beijing. The next installment is slated for December 18-19, 2024, in Beijing. The permanent theme of the Forum is People's City, Better Future, and this year's special theme is Modernizing for People-Centered Urban Governance. Leading global academics will be joined by prominent individuals with practical experience for discussions where they will share their unique insight and explore strategies together for modernizing urban governance.