What should I do if my legitimate rights as a consumer have been infringed?

english.beijing.gov.cn

We would like to kindly remind all consumers to keep your purchase receipts. If you discover that your legitimate rights as a consumer have been infringed, please dial 12315 to report and file your complaint on a timely basis.

北京市人民政府

Copyright ©The People's Government of Beijing Municipality.

All Rights Reserved.

Registration Number: 05060933

  • "BeijingService" WeChat Account

  • "Jingtong"
    Mini Program

  • "Easy Beijing"
    App