Hello, regarding your inquiry about booking tickets for the Palace Museum, after verification, we confirm that foreign visitors can switch to the English version of the official Palace Museum website (https://intl.dpm.org.cn/index.html?l=en) to book tickets using their passport. On the day of your visit, you need to bring the original valid ID used for the booking and enter the museum through the manual ticket-checking channel at the Meridian Gate (South Gate of the Palace Museum).

If you have any questions, you can call the customer service hotline: 400-950-1925 (English service available), service hours: 08:00–20:00 (open all year round).

Regarding your inquiry about booking tickets for the Summer Palace, after verification with the Beijing Municipal Park Management Center, we confirm that the Summer Palace currently offers both “online” and “offline” ticket purchasing options for you to choose from as needed.

For online ticket purchases: you need to have a mainland China mobile phone number (foreign phone numbers are currently not supported).

Considering your situation, you can choose the offline ticket purchasing option: go to the park’s entrance service window and use your valid documents such as your passport or Foreigner’s Permanent Resident ID to purchase tickets through the “staff-assisted booking” service on-site to ensure smooth entry.

For any inquiries, the Summer Palace provides a 24-hour service hotline at +86 (10) 62881144 (English service available from 8:30 to 17:00). We welcome your calls at any time, and we will serve you wholeheartedly!