• Dear all I'm an Italian citizen and I'm 64 years old. What do I need to do to visit the Summer Palace on October 6? Thank you. 2025-09-25
• Hello. Can you help me find a guide to show me around Beijing and accompany me to the rural villages? Male or female is good with me. Please let me know at earliest convenience. Thanks. 2025-09-25
• Hello, I would like to apply for a job! 2025-09-25
• I am a Spanish citizen and plan to visit Beijing soon. I would like to know which payment methods are available for taking the subway in Beijing: cash, VISA credit card, or MasterCard? Thank you. 2025-09-25
• Dear Sir or Madam, I haven't found any information on retirement, retirement pension or retirement calculation in your APP. Can you tell me where I can find it? 2025-09-25

• Hello! I would like to ask the matter of purchasing real estate in China. I couldn’t find your contact number. 2025-07-22
• Hello, do foreigners also have Beijing Park Sightseeing Passes? If yes, where can foreigners buy that? 2025-07-22
• Can I leave China the day my visa expires? 2025-07-22
• Hello! I would like to purchase tickets for Jingshan Park, but the system shows that my phone number is incorrect. What should foreign visitors do in this case? I would like to book two tickets for the visit. 2025-07-22
• What are the necessary steps for a late accommodation registration? I am a foreigner and did not know about this until recently. 2025-07-22

• Hello, I am planning on visiting Beijing soon. I learned that some tickets are only available via WeChat. Unfortunately, WeChat does not work on my phone. I found third party providers like Klook, Viator, GetYourGuide which provide tickets for the Heaven Temple and the Summer Palace. Are these tickets valid and accepted, or do I have to buy them on place? Thank you in advance for your answer! 2025-07-22
• Hello, there are 2 certified translation offices in Shanghai, are they accredited in Beijing to translate a driver's license to request a temporary driving license in Beijing, and if not, please send an email to an accredited translation office in Beijing, and thank you for the help. 2025-06-20
• I am currently on a Z visa and working in China, but I want to apply to a PhD program. I am asked in the application to submit a medical examination form and a non-criminal background check. I have been living in China for 12 years without leaving the country for more than a few weeks at a time. Am I still required to submit these two for getting an X1/X2 visa? 2025-06-20
• Hello. We are a Danish family travelling to Beijing next week on a tourist trip. There are 4 people plus my daughter bringing her friend with her. Her friend is 17 years old and is travelling with us. She is travelling without her parents. We have return tickets back to Denmark and proof of hotel stay. Do we need any kind of documentation from my daughter friends parents that it is okay for us bring her with us to China. We will only stay for one week, therefore we don't need a visa. 2025-06-20
• Hello, I am planning to travel to Vietnam through China, is it possible to use a 240- hour transit visa twice a month? I will fly from Moscow to Shanghai and then to Vietnam and would like to stay in Shanghai for 2 days, and then 8 days later fly from Vietnam to Beijing and return to Moscow. I also want to stay in Beijing for a few days. Is the above possible and do I need a visa for the return trip? 2025-06-20

• I will be traveling next month to Beijing and want to visit the parks. As I will be using eSIM hence I won't be able to make a call to the given number for booking a ticket! So in that case, how can I book a ticket without making a call? Please guide me. Look forward to hearing from you soon. Thanks. 2025-06-20
• I want to apply for a scholarship to study in China because China is full of legends and much, much more. I want to see it with my own eyes, not on TV. 2025-06-20
• Hello! I will arrive in Beijing on 12. I would like to visit Jingshan Park and Beihai Park. How can I book my tickets online for that afternoon? Thanks! 2025-06-20
• Hello, We're 2 Canadians visiting China. We bought 2 Beijing Pass cards in Beijing. Now we are in Hangzhou and we are trying to recharge our cards, but in Hangzhou's metro counters, they said that they can’t recharge our cards. They said our cards can only be recharged in Beijing. Please let me know if that is true and if there is a way to recharge our cards online. 2025-06-20
• Hi, I am trying to book tickets for Forbidden City and Summer Palace. During payment, it keeps prompting me that my phone number is incorrect. I am using my Singapore mobile phone. Must I have a China mobile phone number to complete the booking? 2025-06-20

• Hello. We will arrive in Beijing on May 16. We would like to apply the free tour guide service. There are two of us. We are from Bishkek. 2025-06-20
• I would like to buy tickets for Jingshan Park on May 6. Can I book the ticket by e-mail? Or can I book it over the phone in Japanese? 2025-06-20
• Do I need to register for accommodation after arriving at Beijing Capital Airport Terminal 2 or 3? 2025-05-29
• Hello, I am currently working in Beijing and need to apply for an electronic social security card. I have downloaded the official App called "eSSCard". However, when I try to register using the registration form, the App prompts an error message: "You have obtained the Notification Letter of Work Permit before 1, 2024. Please contact your employer's human resource department and submit the relevant applications." I have contacted the human resources department of my research institution, and they submitted the relevant documents two months ago. But I still can't register in the app and keep receiving the same error message. Please help me check the status of my application and give me feedback. Looking forward to your help. Thank you. 2025-05-29
• May I ask when the tickets for the Volleyball Nations League (VNL) in June can be purchased? Thank you. 2025-05-29

• I booked a SIM card but it didn't indicate the start-up date. Is that okay? 2025-05-29
• Hello, I am a student studying in Beijing. I am looking for information about festivals, expos, and other activities. If there is an app or website that can provide all the news, please let me know. 2025-05-29
• Hello! Please provide the link/information about the airport lounge facilities. I will stay at the airport for a long time. Thank you. 2025-05-29
• Is the National Botanical Garden the only place in Beijing where golden lilacs can be found? Where else in Beijing can golden lilacs be found? 2025-05-29
• Hello, I worked for several employers in Beijing from 2011 to 2012. I want to know if they have paid social security for me. I returned to the Philippines in April 2012. Can you send me the email address of the social security bureau? Thank you! Best regards. 2025-05-29