Questionnaire on the Working and Living Conditions of Foreigners in Beijing

参考样例

This questionnaire is formulated by the Foreign Affairs Office of the People's Government of Beijing Municipality to learn about the difficulties and problems encountered by foreigners in Beijing in their work and lives, so as to better meet the needs of foreigners in Beijing and build a capital city with high-level international services. This survey will take you about 10 minutes. Thank you for your time.

This questionnaire is anonymous. Your personal information and opinion will be kept confidential. The information you provide will used as reference by relevant government authorities in formulating policies, so please provide your honest opinion and select the corresponding option according to your actual situation with "√" or fill in the blank space with your answer.

1. Your gender【Single-select】
1、

1. Your gender【Single-select】

(Single choice)
① Male

② Female
2. Your nationality【Short-answer question】
2、

2. Your nationality【Short-answer question】

(Fillblank)
3. Do you speak Chinese? 【Single-select】
3、

3. Do you speak Chinese? 【Single-select】

(Single choice)
① I don't speak Chinese at all

② I only know some words

③ I understand daily conversation

④ I can use Chinese to communicate with others in most cases

⑤ I'm a near-native speaker
4. How long have you been in Beijing? 【Single-select】
4、

4. How long have you been in Beijing? 【Single-select】

(Single choice)
① Less than a year

② 1-3 years

③ 3-5 years

④ 5-10 years

⑤ More than 10 years
5. Which district do you live in?【Single-select】
5、

5. Which district do you live in?【Single-select】

(Single choice)
① Dongcheng District

② Xicheng District

③ Chaoyang District

④ Fengtai District

⑤ Shijingshan District

⑥ Haidian District

⑦ Shunyi District

⑧ Tongzhou District

⑨ Daxing District

⑩ If others, specify:
6. Which district is your organization or school located in? 【Single-select】
6、

6. Which district is your organization or school located in? 【Single-select】

(Single choice)
① Dongcheng District

② Xicheng District

③ Chaoyang District

④ Fengtai District

⑤ Shijingshan District

⑥ Haidian District

⑦ Shunyi District

⑧ Tongzhou District

⑨ Daxing District
7. Are you working or studying in Beijing? 【Single-select】
7、

7. Are you working or studying in Beijing? 【Single-select】

(Single choice)
① Working

② Studying (please skip to the next part of the questionnaire)
8. What area do you work in? 【Single-select】
8、

8. What area do you work in? 【Single-select】

(Single choice)
① Business and commerce

② Science and technology

③ Healthcare

④ Art

⑤ Education

⑥ Media

⑦ Diplomacy

⑧ If others, specify:
Please select one of the following questionnaires to continue:
9、

Please select one of the following questionnaires to continue:

(Single choice)
I. Living environment

II. Education and medical care

III. Government services

IV. Business environment
1. Are you satisfied with living in Beijing in general? 【Single-select】
10、

1. Are you satisfied with living in Beijing in general? 【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
2. What type of house do you live in? 【Single-select】
11、

2. What type of house do you live in? 【Single-select】

(Single choice)
① Self-occupied house

② Rented house

③ Dormitory provided by my employer or school dormitory

④ If others, specify:
3. Why do you choose to live in this place?【Choose 3 answers at most】
12、

3. Why do you choose to live in this place?【Choose 3 answers at most】

(Multiple choice)
① It is provided by my employer or school

② It is near to where I work

③ It is near to my children’s school

④ There are shopping malls or recreational facilities around

⑤ It has Chinese characteristics (such as Beijing’s square courtyard or Hutong )

⑥ The living experience is similar to that in my home country (such as big house or villa with a big garden)

⑦ The community gives me a sense of belonging as many people from my country live here

⑧ If others, specify:

5. Do you feel any inconvenience in your community? 【Single-select】
14、

5. Do you feel any inconvenience in your community? 【Single-select】

(Single choice)
① Yes, specify:

② No
6. Any suggestions for improving the living environment in Beijing? 【Short-answer question】
15、

6. Any suggestions for improving the living environment in Beijing? 【Short-answer question】

(Fillblank)
7. Are you satisfied with Beijing's transportation? 【Single-select】
16、

7. Are you satisfied with Beijing's transportation? 【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
8. What is the main means of transportation in your daily life?【Choose 3 answers at most】
17、

8. What is the main means of transportation in your daily life?【Choose 3 answers at most】

(Multiple choice)
① Subway

② Bus

③ Taxi

④ Bicycle/shared bike

⑤ Self-driving

⑥ Shuttle bus

⑦ Walking
9. In what ways do you think Beijing's public transport should be improved? 【Choose 3 answers at most】
18、

9. In what ways do you think Beijing's public transport should be improved? 【Choose 3 answers at most】

(Multiple choice)
① There should be more multi-language signs and voice broadcast

② The location of subway stations or bus stops

③ Sanitation

④ More parking slots for cars in public places

⑤ More parking area for shared bikes in public places

⑥ If others, specify:
10. In what ways do you think Beijing's public transport management should be improved?【Choose 2 answers at most】
19、

10. In what ways do you think Beijing's public transport management should be improved?【Choose 2 answers at most】

(Multiple choice)
① Reduce the cases of cars occupying bikeways

② Call on more pedestrians to follow traffic rules

③ Ensure punctual departure

④ Facilitate convenient transfer

⑤ If others, specify:
11. Are you satisfied with Beijing's leisure and culture environment in general? (Including cultural, recreational, sports activities and shopping experience)【Single-select】
20、

11. Are you satisfied with Beijing's leisure and culture environment in general? (Including cultural, recreational, sports activities and shopping experience)【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
12. Does your community organize cultural exchange activities? (Such as celebrations of traditional festivals or food tasting with Chinese residents) 【Single-select】
21、

12. Does your community organize cultural exchange activities? (Such as celebrations of traditional festivals or food tasting with Chinese residents) 【Single-select】

(Single choice)
① Never

② Yes, 1 to 2 times a year

③ Yes, 3 to 4 times a year

④ Yes, over 4 times a year
13. What type of community activities do you prefer?【Choose 2 answers at most】
22、

13. What type of community activities do you prefer?【Choose 2 answers at most】

(Multiple choice)
① Traditional Folklore activities (such as dumpling-making, paper-cutting and dragon-boat racing)

② Celebrations of western festivals (such as Easter Day, Christmas and Halloween)

③ Sports activities (such as badminton, pingpang and martial art)

④ Exchange activities (such as snack stands and second-hand market)

⑤ If others, specify:
14. In What ways do you think Beijing's cultural and recreational facilities should be improved? (Such as libraries, theaters, concert halls, cinemas, etc.)【Choose 3 answers at most】
23、

14. In What ways do you think Beijing's cultural and recreational facilities should be improved? (Such as libraries, theaters, concert halls, cinemas, etc.)【Choose 3 answers at most】

(Multiple choice)
① Number of facilities

② Number of performances

③ Foreign language signs

④ Foreign language proficiency of the staff

⑤ Foreign language subtitle and introduction

⑥ Sanitation

⑦ Order in the venue

⑧Comfortable design (for example, seats for people to rest, infrastructure for women, children and the disabled, and smoking area)

⑨ If others, specify:
15. Which of the following cultural and recreational facilities or activities should be improved first? 【Choose 3 answers at most】
24、

15. Which of the following cultural and recreational facilities or activities should be improved first? 【Choose 3 answers at most】

(Multiple choice)
① Libraries

② Museums

③ Theatres

④ Concert halls

⑤ Cinemas

⑥ KTVs

⑦ Bars

⑧ Music festivals or concerts

⑨ If others, specify:
16. Which of the following problems do you think exist in sports facilities in Beijing? (sports facilities include gym, fitness center and fitness equipment)【Choose 3 answers at most】
25、

16. Which of the following problems do you think exist in sports facilities in Beijing? (sports facilities include gym, fitness center and fitness equipment)【Choose 3 answers at most】

(Multiple choice)
① Lack of public sports facilities in parks or communities

② Insufficient outdoor fitness trails & running and cycling tracks

③ Residence, working place or school far away from such facilities

④ Expensive leasing fee or annual membership fee for sports venues

⑤ Untidy equipment

⑥ Broken equipment

⑦ If others, specify:
17. Which of the following sports facilities do you think should be improved first in Beijing? 【Choose 2 answers at most】
26、

17. Which of the following sports facilities do you think should be improved first in Beijing? 【Choose 2 answers at most】

(Multiple choice)
① Public sports facilities in parks or communities

② Outdoor fitness trails & running and cycling tracks

③ Fitness centers

④ Gyms

⑤ If others, specify:
18. Which of the following aspects do you think should be improved for better shopping experience in Beijing?【Choose 3 answers at most】
27、

18. Which of the following aspects do you think should be improved for better shopping experience in Beijing?【Choose 3 answers at most】

(Multiple choice)
① Improve the caliber and foreign language skills of the staff

② Increase signs in foreign languages

③ Raise the number of boutique supermarkets which mainly sell overseas products (such as Ole, Citysuper, etc.)

④ Launch more flagship stores and experience shops of foreign brands

⑤ Introduce automatic payment terminals

⑥ Build shopping malls around residence, and create international business area

⑦ If others, specify:
19. Any suggestions for improving Beijing's cultural and recreational services? 【Short-answer question】
28、

19. Any suggestions for improving Beijing's cultural and recreational services? 【Short-answer question】

(Fillblank)
20. Are you satisfied with Beijing's urban environment?【Single-select】
29、

20. Are you satisfied with Beijing's urban environment?【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
21. In which aspects do you think Beijing should focus on improving for better urban environment? 【Choose 2 answers at most】
30、

21. In which aspects do you think Beijing should focus on improving for better urban environment? 【Choose 2 answers at most】

(Multiple choice)
① Green transportation (travel more by public transport and bicycles, etc.)

② Garbage disposal (efficiency of garbage sorting and treatment, etc.)

③ Increase the number of parks around residence

④ Urban vegetation and greening

⑤ If others, specify:
22. Which of the following aspects do you think should be improved for better urban greening in Beijing? 【Choose 2 answers at most】
31、

22. Which of the following aspects do you think should be improved for better urban greening in Beijing? 【Choose 2 answers at most】

(Multiple choice)
① Greenspace of communities

② Greenspace along urban roads

③ Greenspace in parks

④ If others, specify:
23. How is garbage sorting progressing in your community? 【Single-select】
32、

23. How is garbage sorting progressing in your community? 【Single-select】

(Single choice)
① There are containers for garbage of different types. Most people dispose of garbage according to the signs on the containers.

② There are containers for garbage of different types. Only a few people dispose of garbage according to the signs on the containers.

③ There are containers for garbage of different types. Almost no one disposes of garbage according to the signs on the containers.

④ There are containers for garbage of different types. I’m not aware if others dispose of garbage according to the signs on the containers.

⑤ We don't have different containers for garbage of different types.
24. In what ways do you think Beijing's garbage sorting should be improved?【Choose 2 answers at most】
33、

24. In what ways do you think Beijing's garbage sorting should be improved?【Choose 2 answers at most】

(Multiple choice)
① Expand the categories of garbage bins

② Further popularizing knowledge of waste sorting

③ Designate personnel to help with garbage sorting

④ Launch stringent penalty rules

⑤ If others, specify:
25. Any suggestions for improving Beijing's urban environment? 【Short-answer question】
34、

25. Any suggestions for improving Beijing's urban environment? 【Short-answer question】

(Fillblank)
26. Are you satisfied with Beijing's overall digital services? (such as real-name registration on apps, linking bank cards to your digital payment accounts, WeChat Pay and Alipay, etc.) 【Single-select】
35、

26. Are you satisfied with Beijing's overall digital services? (such as real-name registration on apps, linking bank cards to your digital payment accounts, WeChat Pay and Alipay, etc.) 【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
27. Which of the following difficulties did you encounter during real-name registration and linking bank cards to your digital payment accounts？【Multi-select】
36、

27. Which of the following difficulties did you encounter during real-name registration and linking bank cards to your digital payment accounts？【Multi-select】

(Multiple choice)
① Can only use ID card for registration

② Difficult to recognize the name and passport number

③ Lack of explanation in foreign languages

④ Processing time is too long

⑤ If others, specify:

⑥ None
28. What suggestions and ideas do you have for improving the digital services of Beijing? 【Short-answer question】
37、

28. What suggestions and ideas do you have for improving the digital services of Beijing? 【Short-answer question】

(Fillblank)
1. Does your child (yourself) attend school in Beijing? 【Single-select】
38、

1. Does your child (yourself) attend school in Beijing? 【Single-select】

(Single choice)
① Yes

② No (please skip to question 8)
2. Are you satisfied with Beijing’s education services for foreigners? 【Single-select】
39、

2. Are you satisfied with Beijing’s education services for foreigners? 【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
3. What stage of education is your child (are you) in? 【Single-select】
40、

3. What stage of education is your child (are you) in? 【Single-select】

(Single choice)
① Kindergarten

② Primary school (7-12 years old)

③ Junior high school (12-15 years old)

④ Senior high school (15-18 years old)

⑤ University

⑥ If others, specify:
4. What kind of school does your child (yourself) go to? 【Single-select】
41、

4. What kind of school does your child (yourself) go to? 【Single-select】

(Single choice)
① International department of public school (such as International Department of the Second High School Attached to Beijing Normal University, International Department of Beijing No. 80 High School, etc.)

② Private international school (such as Beijing Chaoyang KaiWen Academy, Springboard International Bilingual School in Shunyi District, etc.)

③ School designated for children of foreigners (such as Western Academy of Beijing, International School of Beijing in Shunyi District, etc.)

④ Public University

⑤ If others, specify:
5. Why do you choose this school? 【Choose 3 answers at most】
42、

5. Why do you choose this school? 【Choose 3 answers at most】

(Multiple choice)
① Close to home

② Bilingual teaching

③ Excellent teaching skills

④ Good hardware environment

⑤ Reputation of the school

⑥ Scholarship project for foreign students

⑦ If others, specify:
6. Which of the following inconvenience did your child (yourself) encounter while attending school in Beijing? 【Multi-select】
43、

6. Which of the following inconvenience did your child (yourself) encounter while attending school in Beijing? 【Multi-select】

(Multiple choice)
① Very few choices of international schools

② Teaching material doesn't apply to China's education system

③ Teaching material doesn't apply to overseas education system

④ Difficult to enroll in public schools

⑤ Very few multilingual courses

⑥ Teachers' foreign language proficiency needs to be improved

⑦ Little communication with Chinese students, difficult to fit in local culture

⑧ Long distance between school and home

⑨ Nobody to consult with when encountering difficulties in learning and daily life

⑩ If others, specify:
7. What kind of schools do you think should be improved first?【Single-select】
44、

7. What kind of schools do you think should be improved first?【Single-select】

(Single choice)
① International department of public school

② Private international school

③ School designated for children of foreigners

④ If others, specify:
8. In what ways do you think we should improve the studying environment for foreigners in Beijing? 【Choose 3 answers at most】
45、

8. In what ways do you think we should improve the studying environment for foreigners in Beijing? 【Choose 3 answers at most】

(Multiple choice)
① Build more international schools and introduce more branded international schools in areas with large numbers of foreigners

② Increase enrollment quota of public schools for children of foreigners

③ Improve foreign language proficiency of teachers

④ Set up service center at schools for foreign students

⑤ Organize more exchange activities between Chinese and foreign students

⑥ Better fit in China's education system

⑦ Better fit in overseas education system

⑧ Increase scholarship projects for foreign students

⑨ If others, specify:
9. Did you or your family have the experience of going to hospitals in Beijing? 【Single-select】
46、

9. Did you or your family have the experience of going to hospitals in Beijing? 【Single-select】

(Single choice)
① Yes

② No (please skip to government service section)）
10. Are you satisfied with Beijing's medical services for foreigners? 【Single-select】
47、

10. Are you satisfied with Beijing's medical services for foreigners? 【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
11. Where do you usually choose to seek medical treatment in Beijing?【Single-select】
48、

11. Where do you usually choose to seek medical treatment in Beijing?【Single-select】

(Single choice)
① International hospitals (like United Family Healthcare)

② International department of public hospitals (like International Department of China-Japan Friendship Hospital)

③ Community health service centers

④ Private clinics

⑤ If others, specify:
12. Why do you go there for medical treatment? 【Choose 2 answers at most】
49、

12. Why do you go there for medical treatment? 【Choose 2 answers at most】

(Multiple choice)
① Close to home

② Easy communication without any language barrier

③ High reputation of medical skills

④ Designated for reimbursement

⑤ If others, specify:
13. What difficulties did you encounter when seeking medical treatment? 【Multi-select】
50、

13. What difficulties did you encounter when seeking medical treatment? 【Multi-select】

(Multiple choice)
① Language barrier in communicating with medical staff

② Lack of multilingual signs and service guidelines

③ Bad attitude of medical staff

④ Lack of transparent information on medical services and expenses

⑤ Unprotected personal privacy

⑥ Lack of services of private doctors and family doctors

⑦ No multilingual version of online medical platforms available (such as JD Health)

⑧ If others, specify:

⑨ None
14. What are your suggestions and ideas for improving the medical environment in Beijing? 【Choose 3 answers at most】
51、

14. What are your suggestions and ideas for improving the medical environment in Beijing? 【Choose 3 answers at most】

(Multiple choice)
① Build more international hospitals and departments for international medical services, as well as hospital branches in international communities

② Add multilingual signs and service guidelines

③ Standardize the process of treatment and diagnosis, and work harder on privacy protection

④ Increase the number of hospitals covered by medical insurance

⑤ Improve multilingual proficiency and professionalism of medical staff

⑥ Make public information on medical services and specific expenses

⑦ Provide access to private doctors

⑧ Provide multilingual services on online medical platforms

⑨ If others, specify:
1. Are you satisfied with the overall government services in Beijing? (such as the handling of certificates, applications, etc.)【Single-select】
52、

1. Are you satisfied with the overall government services in Beijing? (such as the handling of certificates, applications, etc.)【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
2. What difficulties did you encounter when handling personal affairs? (such as the handling of certificates, applications, etc.) 【Multi-select】
53、

2. What difficulties did you encounter when handling personal affairs? (such as the handling of certificates, applications, etc.) 【Multi-select】

(Multiple choice)
① Complicated approval process (such as going through multiple windows)

② Language barrier in communication

③ Unable to check the handling progress

④ Unable to handle procedures online

⑤ Unclear about the handling process

⑥ Lots of materials required

⑦ Staff not skilled in foreign-related business

⑧ Approval standards are inconsistent with those of other cities

⑨ If others, specify:

⑩ None
3. What other suggestions and ideas do you have for improving government services in Beijing? 【Short-answer question】
54、

3. What other suggestions and ideas do you have for improving government services in Beijing? 【Short-answer question】

(Fillblank)
4. Are you satisfied with the acquisition of information on government services in Beijing? 【Single-select】
55、

4. Are you satisfied with the acquisition of information on government services in Beijing? 【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
5. How do you get information on government services?【Choose 2 answers at most】
56、

5. How do you get information on government services?【Choose 2 answers at most】

(Multiple choice)
① Information from friends

② Social networking platforms

③ Online platforms of Beijing municipal services

④ Websites outside of the country (border)

⑤ Notice from the embassy

⑥ If others, specify:

⑦ None
6. If Beijing wishes to promote its online government service platform, which channels do you prefer to get information from? 【Choose 3 answers at most】
57、

6. If Beijing wishes to promote its online government service platform, which channels do you prefer to get information from? 【Choose 3 answers at most】

(Multiple choice)
① Facebook

② Twitter

③ Embassy

④ WeChat

⑤ Weibo

⑥ Traditional websites (such as Sina.com and Sohu.com)

⑦ Notice from your organization or school

⑧ If others, specify:
7. What are your suggestions and ideas for acquiring information on government services in Beijing? 【Short-answer question】
58、

7. What are your suggestions and ideas for acquiring information on government services in Beijing? 【Short-answer question】

(Fillblank)
1. Which kind of organization are you working with? 【Single-select】
59、

1. Which kind of organization are you working with? 【Single-select】

(Single choice)
① Chinese company

② Foreign company

③ Sino-foreign joint venture

④ Research institute

⑤ Embassy (If so, that is the end of your questionnaire)

⑥ Students in school (If so, that is the end of your questionnaire)

⑦ If others, specify:
2. Do you have any experience in investing, doing business or starting a business in Beijing? 【Single-select】
60、

2. Do you have any experience in investing, doing business or starting a business in Beijing? 【Single-select】

(Single choice)
① Yes

② No (please skip to question No. 5)
3. Are you satisfied with the business environment in Beijing? 【Single-select】
61、

3. Are you satisfied with the business environment in Beijing? 【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
4. What measures do you think can be taken to improve the business environment in Beijing? 【Choose 3 answers at most】
62、

4. What measures do you think can be taken to improve the business environment in Beijing? 【Choose 3 answers at most】

(Multiple choice)
① Simplify the administrative approval process for company registration

② Reduce restrictions on investment in China

③ Collaborate with local enterprises through the government or local organizations

④ Provide multilingual support

⑤ Provide relevant guidelines

⑥ Provide government preferential policies

⑦ Strengthen IPR protection

⑧ Facilitate foreign currency exchange

⑨ If others, specify:
5. Are you satisfied with the employment in Beijing? 【Single-select】
63、

5. Are you satisfied with the employment in Beijing? 【Single-select】

(Single choice)
① Very satisfied

② Satisfied

③ So-so

④ Not particularly satisfied

⑤ Not at all satisfied
6. What difficulties did you or your spouse have when looking for a job? 【Multi-select】
64、

6. What difficulties did you or your spouse have when looking for a job? 【Multi-select】

(Multiple choice)
① Lack of multilingual hiring websites

② High requirement for application of work visa and insufficient government support

③ Lack of overseas job fairs for foreign talent hosted by Chinese enterprises

④ Lots of materials are required when applying for certificates like work visas, making job hunting difficult (such as the required overseas work experience cannot be certified

⑤ If others, specify:

⑥ None
7. What are your unmet expectations in terms of working in Beijing? 【Multi-select】
65、

7. What are your unmet expectations in terms of working in Beijing? 【Multi-select】

(Multiple choice)
① Salary level

② Physical environment

③ Welfare

④ Degree of internationalization

⑤ Career development

⑦ None

⑥ If others, specify:
8. What are your suggestions and ideas for improving the work environment for foreigners in Beijing? 【Short-answer question】
66、

8. What are your suggestions and ideas for improving the work environment for foreigners in Beijing? 【Short-answer question】

(Fillblank)
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Very satisfied	Satisfied	So-so	Not particularly satisfied	Not at all satisfied
House rent

Community safety

Community sanitation

Community environment

Green area

Property management

Firefighting equipment

Transport

Shopping

Sports facilities

Cultural activities

Please select one of the following questionnaires to continue:

Please select one of the following questionnaires to continue: