User Experience Questionnaire on the Official Web Portal for the People's Government of Beijing Municipality

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This questionnaire is specially designed to invite the audience to provide feedbacks about your experience and your suggestion for improvement regarding the content, design, function, structure and so forth of the official web portal for the People's Government of Beijing Municipality, so as to further raise our service level.

This survey is conducted on a voluntary basis. Any information you provide will be kept strictly confidential. Thank you for your support!

1. What do you do? (Multiple choice)
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1. What do you do? (Multiple choice)

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A. Investor

B. Enterprise employee

C. Freelancer

D. Overseas student

E. Tourist

F. Others (please specify)
2. Where is your location when accessing this website? (Single choice)
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2. Where is your location when accessing this website? (Single choice)

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A. Inside the Chinese mainland

B. Outside the Chinese mainland
3. How often do you visit this website? (Single choice)
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3. How often do you visit this website? (Single choice)

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A. Every day

B. Several times per week

C. Once per week

D. Once per month

E. Whenever in need
4. What is your main purpose of visiting the website? (Multiple choice)
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4. What is your main purpose of visiting the website? (Multiple choice)
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A. To learn about the latest policy trends

B. To learn about administrative affairs-related matters

C. To browse and read news

D. To leave a message or make an online consultation

E. Others (please specify)
5. What is your overall impression of this website? (Single choice)
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5. What is your overall impression of this website? (Single choice)
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A. Good enough to meet my needs

B. Basically enough to meet my needs

C. Not enough to meet my needs
6. Have you ever used the interactive messaging system? (Single choice)
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6. Have you ever used the interactive messaging system? (Single choice)
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A. Yes

B. No
7. Which way do you prefer to interact with us? (Multiple choice)
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7. Which way do you prefer to interact with us? (Multiple choice)
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A. I refer to "FAQs" for useful information

B. I use "Feedback" for interactive consultation

C. I take online questionnaires
8. What do you think may be improved for this website? (Multiple choice)
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8. What do you think may be improved for this website? (Multiple choice)
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A. Efficiency of information search (retrieval and querying)

B. Layout and design

C. Arrangement of columns and sections

D. Content diversification

E. Interaction and feedback

F. Accuracy of linguistic expression

G. Others (please specify)
9. Any other suggestions you may have for this website?
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9. Any other suggestions you may have for this website?
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