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To help users of Beijing Municipal Administration & Communication Card (Yikatong), including Hong Kong, Macao and Taiwan compatriots and foreign nationals, observe Beijing’s COVID protocols in a more convenient way, we will start the upgrade of Yikatong on Health Kit applet from June 3. The upgrade enables automatic verification of the passengers’ COVID-related health status on Health Kit when they use Yikatong to take public transport and improves travel efficiency as passengers no longer need to present the information manually.

To make your travel by public transport safer and easier, you can upgrade your Yikatong in the following steps:

a) Search and open “Health Kit” applet on WeChat or AliPay; b) Click “Yikatong upgrade”; c) Complete the upgrading procedure according to instructions.

Please also note that you can still use un-upgraded Yikatong to take public transport by showing the containment policy-required Health Kit information before boarding.

Note: Users who registered Jiankang Bao (健康宝) accounts with Residence Permits for Hong Kong, Macao and Taiwan Residents can get Yikatong upgraded directly on the Yikatong APP (北京一卡通). For more information please visit the official website of Beijing Municipal Administration & Communication Card Co., Ltd. (www.bmac.com.cn).

How to get your Yikatong upgraded?

To help users of Beijing Municipal Administration & Communication Card (Yikatong), including Hong Kong, Macao and Taiwan compatriots and foreign nationals, observe Beijing’s COVID protocols in a more convenient way, we will start the upgrade of Yikatong on Health Kit applet from June 3. The upgrade enables automatic verification of the passengers’ COVID-related health status on Health Kit when they use Yikatong to take public transport and improves travel efficiency as passengers no longer need to present the information manually. Hong Kong, Macao and Taiwan compatriots and foreign nationals can upgrade your Yikatong on WeChat or Alipay as follows: open the Health Kit applet, select “Yikatong upgrade”, enter your Yikatong number, check the box “I have read and accept the terms of BMAC User Service Upgrade Agreement”, and tap “Upgrade now” to complete the process and enjoy safer and easier travel.

Which ID documents can be used to log into Health Kit for Yikatong upgrade?

You may use your Mainland Travel Permit for Hong Kong and Macao Residents/Mainland Travel Permit for Taiwan Residents or your passport to log into the Health Kit applet and get Yikatong upgraded.

How to unlink the upgraded Yikatong?

You can open the Health Kit applet on WeChat or Alipay, tap “Yikatong upgrade”, select your upgraded card and tap “Unlink” to complete the process.

What should I do if the upgraded Yikatong doesn’t work?

If you encounter any problem when using the upgraded Yikatong for public transport, the staff on-site will help you board public transport vehicles in accordance with COVID containment requirements. You may also use the online customer service on Beijing Yikatong mobile app, send an email to 96066@bmac.com.cn or call 010-96066 customer hotline. We will respond in a timely manner. Beijing Municipal Administration & Communication Card Co., Ltd. will continue to improve user experience with better Yikatong services.

How many Yikatong cards can each person upgrade?

You can upgrade one physical card and one virtual (mobile NFC) card through the Health Kit applet.

How to get a Yikatong refund?

According to existing regulations and procedures, Yikatong refund can be applied at a number of our service counters.

To find information on such service counters, you can:

a. Follow the WeChat official account of Beijing Municipal Administration & Communication Card Co., Ltd. (WeChat ID: bmacwx), select “我的一卡通” (My Yikatong), and then tap “网点查询” (Service counters);

b. Go to the official website of Beijing Municipal Administration & Communication Card Co., Ltd., click “用户服务” (User service) on the homepage, and then select “服务网点” (Service counters).